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For every action, there is an intelligent reaction.

Introducing the first e-commerce CRM powered by artificial intelligence.
Respond to your customers automatically and personally based on their actions.

Redefining the CRM

The CRM of the future has arrived. It’s like a nervous system for your business, helping you respond to your customers automatically based on their actions.

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Analytics

Respondr automatically tracks customer actions on your website, including products and categories viewed, abandoned carts, searches, orders, and more. Respondr’s simple UI makes it easy for you to drill into your e-commerce analytics and make sense of your customers’ behavior.

Automation

Respondr turns analytics into action, allowing you to respond automatically to abandoned carts, purchases, site searches and more. You can also respond to inaction, such as customers who haven’t made a purchase in the last month, and to holidays, birthdays, and other time-based events.

Intelligence

Respondr makes it easy to automatically respond to your customers with complementary offers, similar products, and other personalized e-commerce recommendations. You can also track site searches and automatically send search results via email. Simply add our tracking code to your store and start responding!

Cross-Channel Engagement

Automate your customer engagement across multiple channels.

Email

Abandoned cart, search results, recommendations and other personalized emails.

SMS/MMS

Send automated text messages, images and videos directly to mobile devices.

Facebook

Use Facebook notifications to re-engage your users and reach their friends.

Twitter

Use Twitter direct messages to re-engage your Twitter followers.

Popup

Personalize your customer's onsite experience with behavior-triggered popups.

YouTube

Use YouTube video sequences to market your products and train your customers.

Phone

Autodial your contacts in response to their actions.

Everything You Need in One Unified Platform

Everything You Need in One Unified Platform